Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FixoTask, Inc. ("FixoTask," "we," "us," or "our") regarding your use of the FixoTask platform and related services (the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all users of the Service, including without limitation users who are browsers, customers, merchants, contributors of content, or other users of the Service.
Service Description
FixoTask is a workflow automation platform that enables users to create, manage, and execute automated workflows by connecting various applications and services. Our Service includes:
- Web-based workflow builder and management interface
- Workflow execution engine
- Integration with third-party applications and services
- API access for programmatic workflow management
- Monitoring and analytics tools
- Customer support and documentation
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, though we will make reasonable efforts to provide advance notice of significant changes.
User Accounts
Account Creation
To use certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Eligibility
You must be at least 18 years old to create an account. If you are creating an account on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We recommend using strong passwords and enabling two-factor authentication where available.
Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
Prohibited Activities
- Violate any applicable laws, regulations, or third-party rights
- Use the Service for any illegal or unauthorized purpose
- Transmit any harmful, offensive, or objectionable content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use the Service to send spam or unsolicited communications
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated tools to access the Service except through our API
- Create workflows that violate third-party terms of service
- Engage in any activity that could harm our reputation or business
Rate Limits and Usage
Your use of the Service is subject to rate limits and usage quotas based on your subscription plan. Excessive use that impacts Service performance may result in temporary restrictions or account suspension.
Compliance
You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including data protection laws, export controls, and industry-specific regulations.
User Content
Your Content
You retain ownership of all content you submit, upload, or create using the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and distribute your User Content solely to provide the Service.
Content Responsibility
You are solely responsible for your User Content and the consequences of sharing it. You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not violate these Terms or applicable laws
- Your User Content does not infringe third-party rights
- Your User Content is not harmful, offensive, or objectionable
Content Monitoring
We reserve the right, but have no obligation, to monitor, review, or remove User Content that violates these Terms or is otherwise objectionable. We may also preserve and disclose User Content if required by law.
Backup and Data Loss
While we implement backup procedures, you are responsible for maintaining your own backups of important User Content. We are not liable for any loss or corruption of User Content.
Payment Terms
Subscription Plans
We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our pricing page and may be updated from time to time.
Billing
- Payment: Subscription fees are billed in advance on a monthly or annual basis
- Auto-renewal: Subscriptions automatically renew unless cancelled
- Payment Methods: We accept major credit cards and other payment methods
- Currency: All fees are in US Dollars unless otherwise specified
- Taxes: You are responsible for applicable taxes
Refunds and Cancellation
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- We do not provide refunds for partial months or unused portions
- Free trial periods may be cancelled without charge
Price Changes
We may change our pricing at any time. For existing subscribers, price changes will take effect at the next renewal period, with at least 30 days advance notice.
Overages
If you exceed your plan's usage limits, additional charges may apply as specified in your plan details. We will provide notice before charging for overages.
Intellectual Property Rights
Our Rights
The Service and its original content, features, and functionality are owned by FixoTask and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.
Restrictions
You may not:
- Copy, modify, or create derivative works of the Service
- Reverse engineer or attempt to extract source code
- Remove or alter any proprietary notices
- Use our trademarks without permission
- Sublicense or transfer your rights to others
Feedback
If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.
Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
You can review our Privacy Policy at fixotask.com/privacy.
Disclaimers
Service Availability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- WARRANTIES OF MERCHANTABILITY
- WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE
Third-Party Services
The Service may integrate with third-party applications and services. We are not responsible for the availability, functionality, or content of third-party services.
Data Accuracy
We do not warrant the accuracy, completeness, or reliability of any data processed through the Service. You are responsible for verifying the accuracy of your workflows and data.
Limitation of Liability
Damages Limitation
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FIXOTASK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption
- Loss of goodwill or reputation
- Any other commercial damages or losses
Liability Cap
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Exceptions
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless FixoTask and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
- Your violation of applicable laws
Termination
Termination by You
You may terminate your account at any time by following the cancellation process in your account settings or by contacting us.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Fail to pay required fees
- Pose a security risk to the Service
Effect of Termination
Upon termination:
- Your right to use the Service will cease immediately
- We may delete your account and User Content
- You remain liable for any outstanding fees
- Provisions that should survive termination will remain in effect
Data Export
Before termination, you may export your User Content using our data export tools. We are not obligated to maintain your data after termination.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Jurisdiction
Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in San Francisco County, California.
Arbitration
For disputes involving claims under $10,000, you may choose to resolve the dispute through binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Post the updated Terms on this page
- Update the "Last updated" date
- Notify you via email or through the Service for material changes
- Provide at least 30 days notice for significant changes
Your continued use of the Service after any changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.